Fong Yik Peng

I am a personable and driven professional with 12 years of experience in customer relationship management and IT Service Management (ITSM), where I helped design globally recognised best-practice frameworks that align IT services with business needs.Seeking a more meaningful impact, I stepped out of my comfort zone to pursue a career in insurance, believing that financial protection is one of the most important ways to care for ourselves and our families. My goal is not merely to sell policies, but to educate clients, understand their needs, and guide them toward informed decisions for long-term security — earning their trust, especially during life’s most challenging moments.